| Creating Multi-stakeholder structured dialogues: Five generations of evolution of dialogic design
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Abstract
The paper reviews the evolution of Interactive Management, later referred toas Structured Democratic Dialogue, starting from the early 1970s up to thisdate. The authors propose a generational classification scheme consisting offive periods based primarily on whether some or all stages of the process wereimplemented synchronously or asynchronously and whether the participants'presence was physical, virtual or hybrid. Other aspects such as modificationsin the steps of the process; the evolution of the software; domains of applica-tions; file management; methods of collecting or recording contributions,votes, clarifications and preparation of reports; and key players are also consid-ered and reported within the context of the primary scheme. The paper con-siders key advances achieved at each generational stage in terms of process orsoftware, discusses associated challenges and concludes with a view towardsthe future of the emerging fifth generation
Keywords
community operations research, interactive management, interpretive structural modelling,structured democratic dialogue, virtual deliberation.